Our email support service is available for women and girls aged 13 and over who have experienced sexual violence at any point in the past. We can also provide email support to you if you are a friend or a family member of a female survivor of sexual violence. Workers can also email us for information or support if you are working with a woman or girl who has experienced sexual violence.
If you want structured email support we can arrange that for you. This works in a similar way to our face-to-face support sessions. We will contact you at a prearranged time to get some information from you that will help us assign you the right worker. You will then go on to our waiting list, and when you come to the top, we will assign you a worker according to your needs and availability. You will initially be offered 10 weekly sessions. We will then give you a time and day of the week that your worker will be available to respond to your emails. You can write to her as much as you want outwith that time but she will only respond at the time arranged.
Most people prefer to use our email support service in a less formal way. You can email us at firstname.lastname@example.org when you want to and one of our trained workers will respond when a worker is available. You can use this service as your sole method of support or to get additional support between sessions. For some women who find using the telephone difficult, this is another option to get support in a format that suits you.
If you want any information about our service or anything other than support you can email email@example.com.
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