Privacy Policy

What information do we collect about you?

We collect information about you when you get in touch with us for the use of our various support services. We also collect information when you consent to submitting your details through our website make a referral contact form. Anonymised website usage information is also collected through this website’s use of cookies (see below).

How will we use the information about you?

We take your privacy seriously and will only use the personal information we receive about you in order to support you with our services.

We will not share your information with any third parties for marketing purposes.

We may subcontract third parties to provide specialist services on our behalf under contract. This means that these companies may also process your data. Whenever we ask another organisation to provide a service for us, we ensure that they have security measures in place to protect your personal information at all times.


We use reasonable organisational, technical and administrative measures to protect any Personal Data that may be held within our organisation. We store customer data in our secure encrypted software packages and OneDrive, and our customer records or personal data are held for as long as is necessary for the purposes of our support services we provide to you. Our website only stores a log of any contact form submissions made – which is deleted on a regular basis.

In the event that any data we hold is compromised, we will notify you and any relevant authorities within 72 hours by e-mail with information about the extent of the breach, any affected data and provide details of our action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.

If you feel that the security of any data we may hold has been compromised, please contact us immediately.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, then please email: or write to us at the following address – Business Services Team, Glasgow and Clyde Rape Crisis Empire House, 131 West Nile Street, Glasgow, G1 2RX. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Our use of Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications we use such as Google Analytics.

This anonymised information is used to track visitor use of the website, to compile statistical reports on website activity and also closely monitor our website’s security.

For further information visit or

You may set your browser to disable cookies / not to accept cookies in the first instance – and the above website links also explain how to remove cookies from your browser.

This website uses the following cookies:

Cookie IdDurationDescription
cookieyes-consent1 yearCookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_gat_gtag_UA_245300230_11 minuteSet by Google to distinguish users.
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Other websites

Our website may contain links to other websites. This privacy policy only applies to our own website – so when you link to other websites you should also read their own privacy policies.

Changes to our Privacy Policy

We will keep our privacy policy under regular review and we will place any further updates on this web page. This privacy policy was last reviewed on 2nd July 2024.

Contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.